Frequently Asked Questions
Everything you need to know about shopping with Khy.
When will my order ship?
Orders are typically processed within 1-3 business days. Once shipped, you will receive a confirmation email with a tracking number to follow your package's journey.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that certain limited-edition drops may be final sale.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our silhouettes range from body-con to oversized fits.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
How should I care for my Khy garments?
To maintain the quality of our signature fabrics, we recommend following the specific care instructions on the inner garment label, which usually involve cold washing and laying flat to dry.